1. Depending on your location and traffic conditions, the pick-up timings for SIC Tours can be altered by minimum 30 minutes to maximum 60 minutes
  2. Some tours make it mandatory to possess the original passport or Emirates ID. RTT will not be responsible to for you to miss any tour that requires passport or ID, since we have mentioned the same in the important notes
  3. If you’re not available for the pick-up on time, RTT saves all rights to reserves the rights to charge 100% No Show Charges to you
  4. If the tour gets cancelled or delayed in case of any unmanageable circumstances (weather conditions, traffic, delay by other guests, vehicle breakdown, or similar), we provide  other possible alternatives
  5. If you do not show up on time and miss our vehicle from the pick-up point, we are not responsible for arranging any alternative transfer.
  6. Seating arrangement will be done by the driver and tour guide, as per the availability and convenience
  7. We offer no refund in case of any partly utilized services
  8. We offer no refund for the missed tour

Useful Information

  1. For all transfers, seating arrangement is solely based on availability and the seats will be allotted by the respective tour representative
  2. Depending on you’re the tour schedule, your location, and traffic conditions, the pick-up and drop-off timings can be adjusted
  3. The actual timing of transfer can differ from the timing listed on the website, by minimum 30 minutes to maximum 60 minutes
  4. Some of the tourist places mentioned in the inclusions might be closed on specific days or weekends as per the government norms in the respective area; we do not hold any responsibility in such cases
  5. Kids under three years of age can be carried by parents on their laps at their own safety, if there are no reserved seats on sharing basis
  6. Usually, summer clothing suffices throughout most of the year; however, thermal wear might be necessary for winter tours
  7. When in direct sunlight, it’s advisable to carry high quality sunglasses, hat, and a sunscreen lotion
  8. If requested, we can arrange the private transport for all tours
  9. If your personal belongings (wrist watch, camera, mobile phone, wallet, or any other valuable possession) are left in our vehicles, it would solely be your responsibility. Our drivers and tour guides will not be responsible for anything left inside the vehicle
  10. All our tours do not have lunch included in the mentioned price; however, we can arrange the same on request, at an additional cost
  11. We do not allow strollers inside our vehicles, without any prior information provided to RTT at the time reservation
  12. In swimming pool or any water activity, kids between 3-12 years of age must be accompanied by an adult
  13. All the prices shown are in the UAE currency (AED) and are purely based on the rates that are in effect at the time of reservation; the prices are thus subject to change without notice
  14. There will not be any live entertainment on Islamic occasions as well as national holidays
  15. The tour will not serve alcohol on Islamic occasions and National holidays
  16. Carefully read and understand the contents of the Tour Itinerary or Tour Brochure; especially the “Terms and Conditions”, Price Grid and other important documents, for these documents are a vital part of your contract once you book a tour with us
  17. Photography in the UAE has certain norms; photography of UAE residents especially ladies, and structures such as military institutions, government buildings, and installations is strictly prohibited
  18. Littering is a punishable offence in the UAE and offenders may have to face penalties in the form of heavy fine; similarly, smoking in public areas is strictly prohibited
  19. Make sure that you avoid the public display of affection; it’s always better to respect local customs when on tour
  20. All the promotions are subject to our terms and conditions; to avail promotions and information, you can directly correspond to our representative +971 42972626